Personalised expertise, across all of ICT
Today, Online Consulting is a team of experts delivering personalised expertise across all areas of ICT. We work with everyone from small Australian start-ups to globally recognised organisations.
Sydney since 2007 · IT, web & marketing
Who We Are
Online Consulting is a Sydney IT support and digital agency built on a simple idea — technology should make your life easier. We handle as much or as little of the technical side as you want us to.
Where it started
IT should make your life easier. But it doesn't always feel that way.
Our founder Sam Crawford started Online Consulting, an IT support company in Sydney, in response to that problem.
With the goal of being faster, better value for money and easier to deal with than competitors, a one-stop shop IT services and solutions provider was born.
We've grown a lot since 2007, producing incredible work and boosting productivity for all kinds of happy clients. But the aim remains the same — high quality, reliable and fairly priced IT services and support.
Founder
Sam Crawford
Sam has created a business and a team that's creative, works fast, delivers on time and connects with people. There's an energy and focus that pervade everything that comes out of Online Consulting — creating great work with a drive to get the job done, and get it done right.
That started with a frustration a lot of business owners will recognise: technology that was supposed to save time, and instead ate it. Slow suppliers. Confusing quotes. Nobody who could see the whole picture. The answer was to build the opposite.
“Faster, better value for money, and easier to deal with. That was the whole brief — and it still is.” The idea Online Consulting was founded on, 2007
Who we are
A team of ICT experts —
start-ups to global names.
Sydney is home — wherever you are
We started out on Sydney's Northern Beaches and the city remains our home. With our mix of local and remote staff, you can trust us to bring you a friendly, personal and knowledgeable service wherever you are.
Google and Microsoft partners, Mac and PC
We're a Sydney-based IT support company dedicated to the best services and technology for your business. We're Google and Microsoft partners, we work on Macs and PCs, and we support a wide range of software and hardware.
One Project Manager who knows the process
Each client has a designated Project Manager to liaise between you and the team. Lots of things need to come together when we build a website — and we have fantastic Project Managers who know the process inside out.
What we offer
Don't know where to start?
Talk to us.
From new digital marketing strategies and web development to computer repairs and SEO services, we do it all. Looking for a one-stop shop for your business IT requirements? This is it.
01IT Support
02Web Development
03Copywriting
04Video
05SEO Services
06Photography
07Web Hosting
08Google Workspace
09Google Ads
10Computer Repairs
11Social Media Marketing
12VA Recruitment Services
With the wealth of knowledge and experience in our team, we'll help you solve all kinds of business IT issues and digital marketing requirements. And, if there's something we don't know, we'll learn it for you.
Our approach
We call it comfort‑ability.
Many people struggle with technology. It's always letting them down, and there's something a little scary about it — because they don't understand it. So we build to your level of comfort, not ours.
Set the dial wherever you like
“Just handle it for me.”
Tell us your ideas and we'll handle all the geeky stuff for you — you never have to touch the back end.
“Give me the keys.”
If you're tech savvy and want complete control of your site, we'll give you the tools to do exactly that.
We listen first
We listen to your ideas and brainstorm potential solutions that put you and your needs at the centre of the process.
Then we translate
We translate what you want into a portal that portrays your true brand essence — and build a site that reflects your level of comfort with technology.
Why work with us
The technology partner behind your business, from IT to digital growth.
Most businesses meet us through IT support and stay for everything else. We look after the systems your business runs on, then the marketing that brings people to you and the website they land on — at whatever level of comfort you choose.
Managed IT support that keeps you runningHelpdesk, cyber security, managed networks, cloud backup and Google Workspace, looked after by one Sydney team that already knows how your systems are wired.
The right IT systems in place behind itWe make sure the foundations are right, then keep them that way with ongoing support and regular reports — so you always know where things stand.
Digital marketing that brings people inSEO, Google Ads, social media and content, run by people who can also change the site the campaign points at — not hand you a developer’s phone number.
The right content to get you noticedOur team can create your website with content built to rank and to read well for the people who land on it, then help attract visitors through the channels your audience actually uses.
Websites built, hosted and supported by one teamDesign and project management in Australia, development and QA in our international team, hosting and domains alongside your mail — so a site migration never takes your email down with it.
One partner, not five suppliersAll of it sits with one Sydney team — one standard, one invoice, one number to call. Why one partner →
Ready to get started?
Keen to find out more?
We'd love to help your business. Call or message us now and one of our friendly team will be happy to chat through some options with you.