About Online Consulting

IT should make your life easier. But it doesn’t always feel that way.

Our founder Sam Crawford started Online Consulting, an IT support company in Sydney, in response to that problem.
With the goal of being faster, better value for money and easier to deal with than competitors, a one-stop shop IT services and solutions provider was born.
We’ve grown a lot since 2007, producing incredible work and boosting productivity for all kinds of happy clients. But the aim remains the same – high quality, reliable and fairly priced IT services and support.

Who we are

Today, Online Consulting is a team of experts delivering personalised expertise, across all areas of ICT. We work with everyone from small Australian start-ups to globally recognised organisations. 

We started out on Sydney’s Northern Beaches and the city remains our home. With our mix of local and remote staff, you can trust us to bring you a friendly, personal and knowledgeable service wherever you are.

What we offer

Don’t know where to start with a computer problem? Looking for a one-stop shop for your business IT requirements? Talk to us. 

Each client has a designated Project Manager to liaise between you and the team. Lots of things need to come together when we build a website and we have fantastic Project Managers who know the process inside out.
We’re a Sydney-based IT support company, dedicated to providing the best services and technology for your unique business needs. We’re Google and Microsoft partners, we work on Mac’s and PC’s and support a wide range of software and hardware.
From new digital marketing strategies and web development to computer repairs and SEO services, we do it all.
Our services include:
With the wealth of knowledge and experience in our team, we’ll help you solve all kinds of business IT issues and digital marketing requirements. And, if there’s something we don’t know, we’ll learn it for you.

What we offer

We make sense of the web. Many people struggle with technology. It’s always letting them down, and there’s something a little scary about it – because they don’t understand it. We listen to your ideas and brainstorm potential solutions that put you and your needs at the centre of the process. We translate what you want into a portal that portrays your true brand essence.

Then we build a site for you that reflects your level of comfort with technology. If you are tech savvy and you want complete control of your site – we’ll give you the tools to do this. But if you just want to tell us your ideas, we can handle all the geeky stuff for you.

This is how we work and it’s what we call comfort-ability.

How we work

To deliver a website that matches your needs, expectations and budget, we have created a cost-effective international team. Design and project management are handled in Australia, software development in India, with client liaison and Quality Assurance based in Manila. We have developed a very close working team that values consistency and reliability and works efficiently to deliver projects on time and on budget.

Our Australian design team develops a look and feel for your site that authentically reflects your brand essence. We ensure your website will work equally well on tablets, phones and computers – and that it is search engine friendly. Our Indian development office creates the code that translates this design into a website – then our team in Manilla ensures that this matches with your needs and expectations.

Why work with us?

If you are looking for a site refresh, or are planning to launch a new website – and you want a digital agency that makes sense of the web, come and talk to Online Consulting. We’ll work with you at whatever level of comfortability you choose, to create a cool website that works for you.

Our team can create your website with the right content to get your site noticed, help attract visitors to your new site, create an integrated social media presence, make sure you have the right IT systems in place and help you keep all of this up to date with regular reports and support.

Sam has created a business and a team that’s creative, works fast, delivers on time and connects with people. There’s an energy and focus that pervade everything that comes out of Online Consulting, creating great work with a drive to get the job done and get it done right.

What our Clients Say

Don’t just take our word for it…

  • All is great here, we have been unbelievably busy, very overwhelming actually but in a good way. We always hoped things would kick off but couldn’t imagine it taking off so big so quickly. Thanks again for everything.



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  • Sam has been looking after our IT for 5 years – he is always prompt and makes sure that we can understand everything!

    Carolyn Capelin

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  • Sam from Online Consulting has been looking after our Website and IT for 7 years. He is always professional and has great suggestions to keep our business up to date and save money.

    Yalla Foods

    Yalla Foods Pty Ltd

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  • We are thrilled with our new website – our 4th chair is now full almost all the time – the other day we had a call from a salon in Melbourne asking us to look after one of our clients whilst they were in Sydney – when we asked them how they found us they said – we Googled the area – but we liked your website the best !

    Elle J Hair Salon

    Elle J Hair.

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Get started now

Ready to get started? Keen to find out more? We’d love to help your business. Call or message us now and one of our friendly team will be happy to chat through some options with you.

Phone : +61 2 8459 7882

Email : [email protected]