We understand that a website should not only look great, it needs to get results. The Online Consulting team is the ideal mix of creativity, strategy, technical know-how, and reliability. We work together closely to deliver your project on time and on budget.
Each client has a designated Project Manager to liaise between you and the team. Lots of things need to come together when we build a website and we have fantastic Project Managers who know the process inside out.
We meet with you regularly to make sure the process is in line with your original concept. If you’ve had a rethink and you need to make some changes, that’s not uncommon with websites and web development so we adapt accordingly. If we need to tweak we tweak, if not it’s full steam ahead to testing and then we go live.
Creative Director and General Manager
Sam’s favourite animal would have to be the seal: fun-loving, slow and endearing on land – yet fast, sleek and graceful under water.
And that pretty much sums Sam up – when he’s with a client or when he’s socialising, he is like a seal out of water – friendly, unassuming, funny. But when he gets into the studio – he’s lightning-fast, expert and focused on the job at hand.
Sam is Online Consulting’s Creative Director and General Manager – which means running the show, while at the same time performing in it. He has a degree in music, which means he has a knack for marrying visuals with sound to create amazing videos. He’s also a sounding board (pun intended) for his Video Production Manager Jarrad – as they bounce ideas off each other to create innovative video and photography projects.
Sam’s a ‘big picture dreamer’. He loves creating a big idea. Once he understands what the client needs – he sees a visual solution with a soundtrack running behind it. It doesn’t matter if that solution is a video, a website, or an IT system – there’s always a visual and music soundtrack running in the back of Sam’s mind. That’s just the way he works.
He revels in delivering (seemingly) simple solutions to complex problems. He always starts a project by asking: “Is it possible? How are we going to do it? What tools are we going to use to do it?”
Sam has built an international team that is able to deliver the ‘big picture dream’ he sees for his clients. The fact that the team stretches from Australia to India and on to the Philippines is testament to Sam’s ability to share that vision with others.
When Sam isn’t performing for and with Online Consulting, his real passion is his family. He spends as much time with his wife Cassie and their children, Layla and Ted, as he possibly can. And if there’s a spare moment left after all that – then it’s off down the beach for a sneaky surf.
“Imagination is reality.”
Web Development Team Leader
“Are you awake?” – that’s the question that greets Pawas on a typical Monday morning. He always is – despite being in a different time zone to the rest of the OC team. Not that this matters in the slightest, because Pawas is ready for action at the drop of a hat. He runs the web development team in India and he is OC’s Start Button – The Conduit to make projects happen. He provides a bird’s eye view over all the projects OC manages – in terms of timing, resourcing, and quoting.
A self-confessed geek, Pawas is into everything to do with IT – from the latest gadgets to Google updates. Nothing makes Pawas happier than knowing everything is ‘under control’ – although he does admit to getting a buzz when a curly challenge comes past him now and again, and he and his team can roll up their sleeves to fix it.
Pawas lives and breathes OC – he’s so dedicated in fact, that he and his wife live above the OC office in Lucknow. Pawas runs and manages Online Consulting’s team of 11 web developers, coders and testers who are responsible for building and managing our clients’ websites. While the team is pretty self-sufficient, Pawas will occasionally jump in when there are issues that need resolving. This is where Pawas really earns his stripes, and it’s what really energises and excites him in his role. He’s always learning and the more responsibility the better.
When he’s not keeping all the plates spinning for Online Consulting’s Web Development arm, Pawas is into snooker, cricket, good food and travel.
“Mondays are always a surprise – Bring it on!”
Copywriter and Content Strategist
Richard chooses his words carefully and says what needs to be said in as few words as possible. It’s the same when he writes. Richard understands that the audience want their information in snackable portions and clear and concise language.
If Richard had the option of being an animal then he’d be a Meerkat. Meerkats like hot climates, they’re methodical and they perform their role for the communal benefit of the Meerkat community. Meerkats also have a natural immunity to the venom of scorpions that scour the Kalahari Desert which Richard thinks is a good thing if you happen to find yourself in the Kalahari Desert.
Richard’s role is to advance your organisation’s identity; to promote its core competencies, values, products and services and to focus your audience through imaginative and compelling content. Richard likes to work closely and collaboratively with clients to craft a content and social media strategy as the foundation for value creation.
(It’s one of the world’s shortest poems authored by Muhammad Ali)
Digital Account Manager
Emma doesn’t ‘get’ superheroes. But if pushed, she’d choose The Bionic Woman because she’s more of a normal human being with an added power. And if she were given a superpower, she’d choose X-Ray vision.
If she were an animal, she’d choose to be a dog – because she likes the idea of being around people, but not the centre of attention. She likes cuddles, loyalty, and being part of the group. She also likes that a dog’s needs are simple – a walk, a good feed and some love.
Emma’s role at OC is to assist General Manager Sam Crawford to proof read and develop copy for websites, write Google Adword adverts, and manage Google accounts. She loves working at OC because it gives her an opportunity to learn something new every day, and working with a team across the globe. Her secret is to listen carefully to what people are saying and to understand what they really need – then fill in the gaps from what’s being said to what’s being meant. She loves getting on with the job and working collaboratively.
The most important person in Emma’s life right now is her 6 year-old son, Albert. Being a hands-on-parent, life revolves around him. On the rare occasion when she’s not being a hands-on-parent, Emma loves to sail. She loves being on the water – no engine – watching the breeze, and working with the rest of the crew to trim the sails get the most out of the boat.
“Reveal yourself, let yourself be seen.”
Senior Project Manager
Wilma loves superheroes. When she and her girlfriends head out to the movies there’s normally an argument. While they prefer romance films, Wilma will always choose ‘Spiderman’ and ‘The Avengers’ over ‘Endless Love.’
But her favourite character is Superman. If she were to become a superhero herself, that’s who she’d choose. ‘But as the suit wouldn’t fit, I’d have to be Superwoman’ she joked.
And that speaks volumes about Wilma. Married for over 20 years, Wilma lives in Manila with her two sons, aged 18 and 3. Her husband commutes to Abu Dhabi for work, so Wilma holds the fort at home. By day she’s Online Consulting’s Content Manager – by night she’s Supermum.
Wilma’s secret is being a good listener. She needs to be, because her role at OC is both as a Client Liaison and Quality Control. She works with the development team in India to review the content produced – and is charged with ensuring it matches clients’ needs. She studied as a pharmacist undergraduate before switching to programing, and she spent 12 years as a school administrator – so her command of written and spoken English is excellent. She’s also a great communicator – using her listening skills to patiently understand what people from different cultures are saying. As she puts it “When we talk, we need to meet in the middle.”
Wilma’s goal is to enhance OC’s web development and copy output – to ensure it meets the highest standards. Then she liaises with clients to make sure it meets their needs. All in a day’s work for a Superhero!
Apart from socialising with her girlfriends and catching the occasional adventure movie, Wilma’s passion is basketball and wrestling. While girls at school were busy playing with make up, she’d be wrestling with the boys.
So next time you’re chatting to Wilma about your web project, make sure you ask her about what it’s like to be a superhero!
“To infinity and beyond…”
Video Production Manager
There’s no stopping Jarrad – he’s the jack rabbit of the team – always moving forward. He thrives under pressure, and loves being thrown in at the deep end – never giving up til he’s got the right result.
He tends to do (at least) two things at once. His mind bouncing from one thing to another in rapid succession. Like the way he shoots video – while he’s lining up the shot to make sure every tiny element is in the right place, he’s also thinking about the bigger picture – the art direction, the lighting, and how the video will be viewed. In fact he likes to work backwards in his mind from the outcome to the minute detail, then back again.
It’s exhausting just thinking about how Jarrad works – but there’s absolutely no doubting his talent. He’s an extremely talented cameraman and videographer, who’s across all the cutting edge technical elements of direction, production, editing, and graphics. He’s been shooting video for years, despite being the youngest member of the team. It’s given him an intuitive sense of how to make video really interesting to watch – which is his yardstick for success. Jarrad’s philosophy is that if no one’s going to watch the video you’ve created, or study the image you’ve shot – then you’ve failed. So he keeps going til he has succeeded.
His attention to detail is legendary. He once spent two hours moving a product a few millimetres back and forth before exclaiming – ‘Hang on, there’s a bit of empty space here.’ Yet the outcome of the shoot made it all worth while – the viewer is drawn to the product, the light glistens in the background, and the slow pan lures you in to the product.
Hobbies? Jarrad loves to surf, but frankly he’s too busy getting up at the crack of dawn shooting video and photography to catch the best waves.
“Love what you do and you’ll never have to work a day in your life.”
Copywriter & IT Dude
If Matt had a superpower, he’d choose the power to fly – to be an albatross, soaring above the world. Failing that, he’d be Mr Fantastic – the stretchy guy from The Fantastic Four. He’s been practicing yoga for the past 15 years, so he’s very flexible already and is certainly qualified for the role!
Matt loves working with OC – because ‘they’re such a passionate bunch of people.’ His responsibilities include copywriting, proof reading, social media management, and IT support. He’s also there to give all round moral support to the team.
The most important person in Matt’s life is his girlfriend. Not only is she his soul mate, but apparently she makes a mean cup of coffee. He lists his inspirations as Alain De Botton the philosopher and David Bowie the singer/sonwriter. Maybe that’s what inspired his favourite quote:
“Preach all the time, sometimes with words.”
Matt lives in Sydney and loves travelling, nature and being adventurous. He writes, listens and meditates to music.
Quotable quotes: “I love movies accompanied by large amounts of popcorn.”
“The journey is the destination.”
IT Support Manager
Ben loves getting into the thick of things when he’s working. And this means dealing with ‘Gotchas’ – curly IT problems that stop others in their tracks. But not Ben – he’s an experienced Gotcha Dodger. He knows how to avoid the pitfalls and navigate around the problems that most of his clients face. Whether it be email systems going down, or files disappearing off the client’s server, Ben’s on to it. Most of the time these problems can be fixed remotely with the client describing the problem on the phone or via email, but now and then Ben gets to visit the client’s site to fix the server online.
But of course it’s not all about fixing problems – Ben loves to build too – installing new desktop services and networking equipment – and building replacement servers. And of course he dodges the gotchas as he goes – ensuring teething problems don’t get in the way of the installation process.
What gets Ben out of bed and to work on a Monday morning? Answer: Knowing there will always be a variety of new challenges, and a chance to learn new ways of solving them. At the end of the day Ben just loves fixing problems, so he tends to find meetings ‘Fluffy’ – and would rather just roll up his sleeves and get on with the job.
In his spare time Ben loves to surf and to play Internet games. He used to be into Motor Cross but that’s now on hold as his wife is expecting their first child.
“Let’s get this done!”
If you are in need of solid results by a proven expert in the field of web development, then Arun is the person you should be working with. He is professional and he genuinely cares about the success of his clients. Arun is an incredibly tech-savvy web developing expert who brings an unparalleled amount of technology and workflow know-how to the table.
Arun understands that sometimes client requirements evolve during the course of an engagement. Clients are usually impressed by Arun’s analytical thinking, preciseness, and responsibility.
He loves to party and listens pop music.
Head of Development
A web development expert, Nitin knows how to make things happen. He is fondly called as a magician by colleagues for his ability to solve the toughest web development problems within seconds.
Nitin is a very knowledgeable and skilled developer. He is dedicated to the success of his projects. He is one of the rare “jack of all trade” types within the web development world.
Nitin is a detail-oriented and results driven professional, who through his years of experience in the industry has mastered all aspects of Web Development with profound results.
He loves to spend time with his family, play with his son and watch cricket. Nitin wants to make the world a better place for his son!
Carpe Diem sums up Jackie perfectly – she’s always ready to take on a new challenge and it doesn’t seem to matter what time of day it is. “Bring it on” could also be her motto but she chose seize the day, perfect in her role as Emma’s assistant. Jackie helps Emma take care of client’s web development requirements, Adwords campaigns and SEO, and any other requests that land in the inbox. She has quickly become an invaluable member of the team and brings with her experience working in sales and marketing where she developed her skills in time-management and adaptability. This means she is well organised and a great problem solver and communicator.
Jackie takes her inspiration from the wise words of her mum who worked hard, was kind hearted and encouraged Jackie to do what she loves, and from her nephew, Elrond, who fills her days with warm hugs and butterfly kisses.
When Jackie’s not working, she loves to travel. That’s why she wouldn’t mind being able to teleport, just like Blink in the Marvel Universe. That way she could visit new places around the world and take her friends with her. You see, Jackie would much rather have her family and friends along to share in the wonders she sees on her travels. She’s the kind of friend who wants to share the fun times but is always there to lend a helping hand or a sympathetic ear over a cup of coffee.
Jackie’s motto –
Believe you can and you’re halfway there.
Digital Marketing Specialist
Maneesh can identify the key SEO needs of a client and target them with a knowledge and focus that is second-to-none. The results delivered by him are always amazing, with clients seeing their websites rise to the top of Google. He is very valuable to have working on your side.
The SEO Superhero Is Here To Save The Day!
He is by far one of the most experienced online marketing professionals around. His SEO and digital marketing expertise are unmatched. He remains one of the few experts who provide solid results.
In his free time, he loves collecting and shaping bonsai, and plays cricket. Maneesh is a big fan of travelling and photography.
Sr. Front End Developer
He’s the ‘go-to’ resource for measurable results that always amaze. Vishal is an outstanding front-end developer who takes a “trust but verify” approach that empowers his work while ensuring that critical tasks are completed on time. He stays current on development frameworks and is able to quickly assess multiple potential approaches to a development problem and recommend a solution.
Vishal has solid skills in design and finishing projects within deadline. His tireless work ethic and positive attitude makes him a valuable professional.
Music with work is his weakness and he loves listening to soft numbers. He utilizes his free time in writing short stories.
Raghvendra is that one key player you must have on your team to win the championship of SEO results. His online marketing & SEO expertise goes far beyond just improving a website’s rankings.
Sincere = Full of Patience = Punctual = Raghvendra
He actually brings together every aspect of a brand’s online presence and weaves it into a digital orchestra of sound that permeates the web & attracts the right traffic to generate the stickiest of sales. If you need a real Pro that not only cares passionately about your results, but can also crushes your competitors, Raghvendra is your MVP. Not only is he a great talent, he’s also generous when it comes to helping others.
Raghvendra loves music and plays chess with his son on weekends.
Michael is the SEM guy you can count on. He loves helping people plan, optimise, and launch new websites. He is also a teacher wannabe, he loves to share his new learnings and ideas to the team. He spent most of his career in SEM & Web Development preferably in the Automotive Digital Marketing Industry.
Michael loves basketball. He loves watching NBA and a big fan of it. He took his inspiration from brilliant and wise quotes from the great basketball players in history. He believes in trying. They only way for you to find out if that idea works or not is to try it, because he believes that sometimes the impossibles are possibles.
While managing Search Paid Ads is his primary function by day, Michael enjoys playing video games and gathering new ideas in the digital world. Michael loves the beach, he enjoys snorkeling and watching the fishes.
“Your best teacher is your last mistake!”
Hannah has been working in the SEO industry for a decade now. She never stops learning, always aiming to provide good results to clients. She thinks in advance and always clear with her recommendations. Any questions about website’s SEO status, she’s more than willing to answer and do research if needed.
Hannah is also a mommy blogger and a brand influencer. She loves to write about motherhood, the struggles and adventures. While she’s focused on building her own brand, she also supports local brands and attractions by writing about them for free. Apart from blogging, she recently started her Vlogging journey, not only to record her family’s experiences but also to learn and improve her video editing skills.
When Hannah’s not working and blogging, she simply spends her free time with family, trying new places and activities worth featuring on her blog.
“However difficult life may seem, there is always something you can do and succeed at.” – Stephen Hawking
Accounts Manager / Website Analyst
Jeff is someone you can depend on, responsible and very trustworthy. “Engineer” to his friends, he is a Jack of all trades. Always ready with a pocketful of practical advice and full of wisdom, you can talk to him about anything under the sun and always get an answer to your questions. It can be about fishes or cats (which he is very fond of) or the newest gadgets and latest technology. He is enthusiastic, accessible, and full of great ideas!
He is our Accounts Manager, oversees the accounting and finance functions including accounts receivable and payable and account reconciliations. Jeff uses his experience and foresight to proactively address details before they become a problem. His analytical ability and excellent communication skills makes it easy for him to effectively manage clients’ accounts and perform new things that will be assigned to him.
Time is important to Jeff, that’s why he makes sure to make the most out it. He loves to be outdoors – so biking is at the top of the list. He rides his mountain bike on weekends and goes somewhere peaceful and far from the busy city. He brings his camera sometimes to take beautiful photos. For Jeff, having a good work-life balance is the key to being a successful person.
“Life is like riding a bicycle, to keep your balance you must keep moving” – Albert Einstein