Last updated: 7 September 2026
This document sets out the Privacy Policy for the Online Consulting website, www.onlineconsulting.com.au.
Online Consulting is committed to providing you with the best possible customer service experience. Online Consulting is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information. However, for access to Online Consulting customer support features you may be required to submit personally identifiable information. This may include, but is not limited to, a unique username and password, or providing sensitive information in the recovery of a lost password.
We collect information from you when you register on our site, subscribe to our newsletter, book a consultation or send us an enquiry. When booking or registering on our site, you may be asked to enter your name, email address, mailing address or phone number.
What do we use your information for?
We use your personal information to provide you with information, process your enquiries and bookings, and for any related or ancillary purposes, including without limitation:
- to process bookings;
- to personalise your experience;
- to improve our website offerings based on the information and feedback we receive from you;
- to improve customer service by responding to your customer service requests and support needs;
- to enable us to comply with any regulatory reporting and legal obligations; and
- to enable us to transfer the same to any successors and/or assigns of our business.
For each visitor to the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally, for gauging visitor traffic and trends and for delivering personalised content.
From time to time we may use customer information for new, unanticipated uses not previously disclosed in this privacy notice. If our information practices change at some point in the future, we will use data collected from the time of the policy change forward for those new purposes, and that data will adhere to our updated practices.
Sharing of your personal information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you.
We may also release your personal information where it is appropriate to comply with the law, enforce our Terms of Use, or protect rights and safety. Non-personal visitor information may be provided to other parties for marketing purposes.
When you provide personal information and request that it be published on the site, you consent to us making that personal information public.
How do we protect your information?
We keep all personal information we receive from you confidential. We implement a variety of physical and electronic security measures to maintain the safety of your personal information.
Do we use any third party links?
We may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to this Privacy Policy
Online Consulting reserves the right to make amendments to this Privacy Policy at any time. If you have objections to this Privacy Policy, you should not access or use the site.
Contacting us
Online Consulting welcomes your comments regarding this Privacy Policy. If you have any questions and would like further information, please contact us by any of the following means during business hours, Monday to Friday.
Call: +61 2 8459 7882
Email: info@onlineconsulting.com.au
Post: Attn: Privacy Policy, Online Consulting, Level 15, 1 Farrer Place, Sydney NSW 2000
You can also send us a message through our contact page.